Privacy policy

Privacy Policy

We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Controller

The controller responsible for data processing on this website is:

LUXEFITX
Fliederweg 10
47638 Straelen
Germany
Email: support@luxefitx.com

2. Personal Data We Collect

When you visit or make a purchase from our website, we may collect the following personal data:

  • Name and surname

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely by our payment providers)

  • Order and transaction details

3. Purpose and Legal Basis of Processing

We process your personal data for the following purposes:

  • Processing and fulfilling orders

  • Delivering products

  • Customer support and communication

  • Compliance with legal and tax obligations

Legal basis according to Art. 6(1) GDPR:

  • Art. 6(1)(b) – performance of a contract

  • Art. 6(1)(c) – compliance with a legal obligation

4. Third-Party Service Providers

To operate our store, we use trusted third-party service providers, including:

  • Shopify Inc. (e-commerce platform)

  • Payment providers (e.g. Stripe, Klarna, PayPal)

  • Shipping and logistics partners

  • Fulfillment partners (e.g. BigBuy)

These providers process data only to the extent necessary to perform their services.

5. Cookies

Our website uses cookies to ensure proper functionality and to improve user experience.
You can manage or withdraw your cookie consent at any time via the cookie settings on our website.

6. Data Retention

We retain personal data only for as long as necessary to fulfill contractual and legal obligations, including tax and accounting requirements under German law.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request rectification of inaccurate data

  • Request deletion of your data

  • Request restriction of processing

  • Data portability

  • Object to processing

  • Lodge a complaint with a supervisory authority

8. Contact for Privacy Matters

If you have any questions regarding data protection or wish to exercise your rights, please contact us at:

📧 support@luxefitx.com